Covid-19 Advice & Support

Post COVID Recovery Advice

For information and advice about symptoms and help and support available following your COVID diagnosis please go to

General Advice

During this difficult time at the practice we are extremely busy with requests for support and information regarding the coronavirus. This page is to help direct to you to all the different support available during the coronavirus pandemic. 

This page is regularly updated with official information  

For up to date government information

For a check of your symptoms or information about isolation notes the online 111 service will direct you

For information about isolating the gov website is regularly updated

Advice for VERY High Risk Shielding Patients

If you have received a letter identifying you as extremely vulnerable but do not think this applies to you please contact the practice for the GP to review. When you have received a letter from the doctors or the government advising you that you are in the extremely vulnerable please register online for support

Shielding patients can ask volunteers for short-term help by calling 0808 196 3646 between 8am and 8pm.

If you have asthma and have been identified as very high risk asthma uk have lots of online support available

Support for Parents

At this challenging time, it is extremely important for you to know that COVID-19 is unlikely to make your child unwell, but they like everyone else might be infectious so staying at home when well remains the message. However, all the ‘normal’ illnesses that can make children severely unwell still remain and there is a major risk that parents may delay bringing their child to the attention of a healthcare professionals even if they are unwell because of concerns about COVID-19. GPs and hospitals are still providing the same safe care that they have always done for children . If you are not sure if your child is unwell and whether they need to be seen, click  call 111 or contact the surgery as normal for a telephone appointment, the doctor will then arrange an appointment at the practice if this is needed. For information about crying babies, click If your child appears severely unwell and advice is not quickly available call 999 or take them to Emergency Department as you would in other times.

Support for Patients with Existing Health Condition

For general advice for patients with health conditions or in the high risk group please visit the NHS website


For up to date asthma support you can book a telephone appointment with the practice nurse at the surgery.

There is also online support available the advice on the website is updated regularly.


The British Lung Foundation has up to date support for patients with COPD

Heart Disease

For support and information for anyone with heart disease

Recognising Heart Attacks, Strokes and Heart Failure


For support and information about how to best manage your diabetes during the corona virus pandemic please go to

Information for patients with type 1 diabetes

Over 70

For support and information 

Maternity Support

For information and support during your pregnancy and after 

Chesterfield Royal have also set up an advice line specifically for pregnant women wanting advice or to ask questions regarding the corona virus pandemic. The number to call is 01246 512361 and this will be manned between 08:30 and 16:30. If you need advice outside of these hours then you will find contact numbers on the front of your handheld notes with the midwifes.

Mental Health Support

There is a lot of support for patients who currently have mental health conditions or people who feel they need support during the current coronavirus pandemic.

For Derbyshire residents of all ages who feel they need addition support there is a new support line, call 0300 790 0596 between the hours of 9am and midnight, seven days a week or visit the website for further information.

For advice on mental health and wellbeing whilst staying at home

If you are having thoughts of suicide, are harming yourself or thoughts of self harm you need urgent support. For any urgent support please go online to

For patient's aged over 16 Trent PTS are still offering self referral to the emotional and psychological support on 01246 385752 or go online to

Domestic Abuse Support

There has been a significant rise in domestic abuse incidents during the pandemic. A recent report shows a 25% increase in calls to domestic abuse services in the last two weeks of lockdown. Locally, we saw more than a 50% increase in refuge referral requests last week alone. It is therefore vital that victims in lockdown are aware of how to get domestic abuse support through the pandemic.

Domestic Abuse Advice & Information

Drug and Alcohol Support

Please see the following information regarding support and advice regarding drug use and support during the corona virus pandemic:

Corona Virus and Drug Use

For general health advice regarding drug and alcohol please visit either of the following websites: or 

Local Support

Derbyshire County Council can help you if you have no friends or family you can call on and:

  • you are self-isolating because you or a member of your household is at risk
  • you are struggling to meet your basic needs because of financial, social or health restrictions
  • you are pregnant
  • you have underlying health conditions
  • you are aged 70 or over.

They can help you with shopping, or fetching your prescription or finding someone to have a chat with.

Or you can phone on tel: 01629 535091. The phone line opening hours are:

  • Monday to Friday 9am to 5pm
  • Saturday 9am to 1pm.

One of the approved partner volunteer organisations will be in touch with you as soon as possible to offer you the help you need.

Chesterfield Volunteer Service offer a shopping and delivery service to anyone who is housebound, poorly or self isolating. This is an emergency service used for patients who need it. Ring 01246 276777 ideally before 2pm or visit 

Chesterfield Royal Hospital

For up to date information regarding the hospital, visiting and maternity services please visit

Local Council

For information regarding council, benefits, business, food outlets please go online to Please do not contact the practice for queries as we only have the same information as available online.

Derbyshire Veterans Support

Please find the attached link for support for derbyshire veterans and their families:

Veterans Information

Dental Services

Please see attached information regarding how to access dental services and urgent advice:

Access to Dental Services