Covid testing in the community
Although covid cases are falling its important we continue to do everything we can to stop the spread. As 1 in 3 people have the virus with no symptoms and could be spreading it getting a test is an important tool to get cases down. Derbyshire have several testing centres open dedicated to people with no symptoms with our nearest being:
- Queens Park Sports Centre, Boythorpe Road, Chesterfield (9am to 7pm, seven days a week)
People do not need to book an appointment and to find out more details about community testing and check waiting times at www.derbyshire.gov.uk/communitytesting
If you have symptoms please do not visit the community testing centres but ring NHS 119 or book a test online at www.gov.uk/get-coronavrius-test
Community asymptomatic testing is an important tool and we would encourage people to get tested especially if you are unable to work from home and are mixing with colleagues our the public.
Beware - COVID Vaccine scam text messages
We have been alerted to a highly believable scam which starts with a text and advises the user that they are eligible to apply for the vaccine and to click on the link in the text message. The user is then led to a webpage, which looks very convincing and asks them to complete some details, in order for them to be able to apply for the vaccine. The details asked for: Name Address Date of birth Proof of address Card payment details With the recent approval of multiple vaccines in the UK, these types of scam attempts are likely to continue, as fraudsters continue to take advantage of the roll-out to some many people. Please see our article on this website: https://www.ourwatch.org.uk/news/fake-text-identifying-you-eligible-covid-19-vaccine
Initial access to the practice is now by telephone, please do not attend the surgery with any queries or appointments unless authorised by the practice. Please be patient with our admin staff at this busy time, we appreciate the phone lines can be busy but we are trying our best to keep our patients and staff as safe as possible.
All patients attending the practice will be required to wear a face mask or face covering. Thank you for your continued support.
We are constantly reviewing appointments being conducted by the practice alongside guidance from NHS England.
Online book has temporarily been suspended until further notice to allow all patients to be triaged over the phone. Our early morning surgeries have been suspended and we apologise for any inconvenience this may cause.
All GP appointments will initially be done by telephone. The GP can then either conduct a video consultation or bring you into surgery at an agreed time if necessary. We cannot specify a time for the doctor to contact you.
During this time to help us care for you the GPs may ask you to send a photo or discuss your appointment in a video consultation. To try and make this as easy as possible for all patients the doctor will text you a link, you can click on this secure link and it will allow you to text back and send a photo directly to the doctor. This photo can then be saved into your clinical records. Video consultations work in a similar way the doctor will send you a link when ready, by clicking on this it will take both you and the GP to a secure page to continue your consultation.
During this time there will be a change to our nursing services to allow us to prioritise urgent work and minimise patient contact.
Nursing appointments still conducted face to face:
Nursing appointments which will be done by telephone:
Postponed Nurse appointments:
Please do not phone the practice to request your medication or to check if your prescription is ready. At the moment we are asking patients to either ring the medicines order line or order their medication online. If you cannot do either of these please post your prescription request in writing in the post box outside either surgery.
The Medicines Order Line
The medicines order line take prescription requests over the phone and can send your medication electronically to any chemist. They are open Monday - Friday 09.00am until 04.00pm on 01246 588860. We appreciate the telephone line is extremely busy at the moment but please be patient and not ring the practice to query this.
They now have an new email service, this has recently been set up so you can request a call back regarding your prescription request. You will need to email ddcg.northMOLonlinerequests@nhs.net providing them with the following information:
- Your GP Practice Name
- Your name
- Your date of birth
- Your contact number
This is to request a call back only and they aim to respond with 48 hours.
You can order medication online through system online:
You can also download the NHS App or Airmid App on your smart phone.
If you collect your medication from the practice Donna the Dispenasary Manager is still offering a normal dispensing service during this time. If you can safely collect, or get a trusted friend or neighbour to collect please press the buzzer.
If you are struggling to get to surgery as you are shielding, unwell or do not have a trusted nominated person to collect your medication please ring the practice and ask to speak to Donna. Donna will be arranging a home delivery service for those who require this.