The NHS in Derbyshire and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.
The risk to the general public is moderate. If you have arrived back to the UK from mainland China, Thailand, Japan, Republic of Korea, Hong Kong, Taiwan, Singapore, Malaysia or Macau within 14 days, follow the specific advice for returning travellers.
Anyone who has travelled to China or places listed above in the last 14 days and develops symptoms of cough or fever or shortness of breath, should immediately:
- Stay indoors and avoid contact with other people as you would with the flu
- Call NHS 111 to inform them of your recent travel to the countryInformation for the public is available at gov.uk/coronavirus. Like the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact. A person can also be infected by touching contaminated surfaces if they do not wash their hands. The risk of being in close contact with a person with coronavirus or contaminated surfaces is very low at the current time, as members of the public who have visited Wuhan, Hubei province, China are currently in isolation. Testing of suspected coronavirus cases is carried out in line with strict regulations. This means that suspected cases are kept in isolation, away from public areas of the GP practice and returned home also in isolation. Any equipment that come into contact with suspected cases are thoroughly cleaned as appropriate. Specific guidance has also been shared with NHS staff to help safeguard them and others. Patients can be reassured that their safety is a top priority, and are encouraged to attend all appointments as usual.Everyone is being reminded to follow Public Health England advice to:
- Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
- Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
- Avoid touching your eyes, nose and mouth with unwashed hands.
- Avoid close contact with people who are unwell.You can find the latest information and advice from Public Health England at www.gov.uk/coronavirus.December 2019
Our local emergency care services are currently under significant pressure. There are many different services available including going to your local chemist or self care. More information on self care is available at reception or at www.derbyandderbyshireccg.nhs.uk/staywellderbyshire/self-care/
From the 23rd of October the way you can order your prescriptions is changing. A new NHS medicines order line is a convenient way for your to order your prescription. This new service will be available on 01246 588 860 9.00am-4.00pm Monday to Friday excluding bank holidays.
This means you can now order your prescription is three ways:
- In writing at the surgery
- Online (please bring your photo ID to reception to get your log in details)
- The new phone order line - 01246 588860 (from October 23rd)
If you would like more information please find leaflets at either reception.
We are now taking bookings for FLU Jabs. Please ring or come into reception to book your appointment.
The Surgery is starting to use a new text message service. We may now contact you to book appointments and in certain circumstances regarding your test results.
It is therefore important that we have your up to date contact details. Please confirm with reception that we have your correct mobile number and ensure you update this if it changes
NHS Prescription charge is now £9.00 for each item dispensed from 1st April 2019
Patients attending Calow Surgery, please respect our neighbours when parking, keeping drive ways clear and vehicles off the grass verges. Your co-operation in this matter is appreciated.