Noticeboard

Flu vaccines 2020: We are now taking bookings for flu injections. If you are eligible please telephone the surgery to book into one of our flu clinics. If you do not wish to have the vaccine please could you still contact to let us know so we can take you off our list.

Please be aware that our flu clinics will run slightly differently this year to ensure social distancing is maintained. You may be asked to wait outside or in your car. You will be required to wear a mask unless you are exempt. Please ensure you wear appropriate clothing to ensure the vaccine can be given to you ask quick as possible. A one way system will be in operation at the practice. You will be asked to stand to have the vaccine unless you are unable.

Thank you all for your continued cooperation.

 

We are unable to produce any letters for patients regarding exemptions to wearing a face covering. Please follow the clearly defined government guidelines. Face coverings on Public Transport, Shops and Supermarkets

From 17th July due to an increase in demand if you need to speak to a doctor please call before 11.00am. After this time we will only be able to deal with calls of an urgent clinical need. We are still operating a telephone triage service so please only attend the practice if you have an agreed booked appointment.

From Monday 15th of June in line with recent government guidelines all patients attending the practice will be required to wear a face mask or face covering. Thank you for your continued support.

03rd June 2020: As a practice we are looking at how we continue our current social distancing measures whilst enabling us to see patients safely at the surgery. We only have a limited amount of space therefore we request patients do not come early for your appointment please arrive on time. Depending on the amount of patients waiting you may be asked to wait outside or in your car if appropriate. Please come by yourself to your appointment unless you need a carer or are unable to source child care.

Repeat Prescriptions

Patients on repeat medication will receive a computerised printout with their prescription for ordering future medication. Please ensure that you use this form whenever possible as it makes it easier for us to manage your requests promptly.

Please order your repeat prescription in plenty of time by ticking the items you require on the order form and placing it in the reception box, handing over to the receptionist or by posting it to the surgery. You can also request prescriptions via our practice fax. Our fax number is 01246 208221. Please remember to include your name, date of birth and a full description of the medications including the name of the medication and dosage required. If you are requesting medication that has not been prescribed by the surgery before then you must provide details alongside your request.

The surgery based at Calow is a dispensing practice for patients living beyond a one mile radius from a chemist. Please ask about our over the counter medicines.

Order Repeat Prescriptions By Phone 

The Medicines Order Line

The medicines order line take prescription requests over the phone and can send your medication electronically to any chemist. They are open Monday - Friday 09.00am until 04.00pm on 01246 588860. We appreciate the telephone line is extremely busy at the moment but please be patient and not ring the practice to query this.

They now have an new email service, this has recent been set up so you can request a call back regarding your prescription request. You will need to email ddcg.northMOLonlinerequests@nhs.net providing them with the following information:

  • Your GP Practice Name
  • Your name
  • Your date of birth
  • Your contact number

This is to request a call back only and they aim to respond with 48 hours.

Order Repeat Prescriptions Online

  • If you have registered for our online service called SystmOnline please click on the link at the top of this page.
  • If you haven’t registered for our online service, please click here for further details or call at either of our surgeries to pick up a leaflet or to register. You must provide identification to register and you can only register for yourself; your spouse/partner must register for themselves for confidentiality reasons.
  • Please note if you have access to your children's records this will automatically be removed at the age of 12 to be reviewed by the GP if consent is needed by the patient. This is then automatically removed again at the again of 16 due to confidentiality.

When to Collect Your Prescription

 

Requested

Available

Requested

Available

Monday

Before 11.30

Wed morning

After 11.30

Wed afternoon

Tuesday

Before 11.30

Thurs morning

After 11.30

Thurs afternoon

Wednesday

Before 11.30

Fri morning

After 11.30

Fri afternoon

Thursday

Before 11.30

Mon morning

After 11.30

Mon afternoon

Friday

Before 11.30

Tues morning

After 11.30

Tues afternoon

 

Emergency Prescription

If you require emergency medication whilst the surgery is closed please contact your normal pharmacy for assistance. There may be a charge for this service.

Or ring 111 for advice on how to obtain your prescription.

Medication Reviews

Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip.

Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

 
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