Initial access to the practice is now by telephone, please do not attend the surgery with any queries or appointments unless authorised by the practice. Please be patient with our admin staff at this busy time, we appreciate the phone lines can be busy but we are trying our best to keep our patients and staff as safe as possible.
From 17th July due to an increase in demand if you need to speak to a doctor please call before 11.00am. After this time we will only be able to deal with calls of an urgent clinical need. We are still operating a telephone triage service so please only attend the practice if you have an agreed booked appointment.
From Monday 15th of June in line with recent government guidelines all patients attending the practice will be required to wear a face mask or face covering. Thank you for your continued support.
We are constantly reviewing appointments being conducted by the practice alongside guidance from NHS England.
Online book has temporarily been suspended until further notice to allow all patients to be triaged over the phone. Our early morning surgeries have been suspended and we apologise for any inconvenience this may cause.
All GP appointments will initially be done by telephone. The GP can then either conduct a video consultation or bring you into surgery at an agreed time if necessary. We cannot specify a time for the doctor to contact you.
During this time to help us care for you the GPs may ask you to send a photo or discuss your appointment in a video consultation. To try and make this as easy as possible for all patients the doctor will text you a link, you can click on this secure link and it will allow you to text back and send a photo directly to the doctor. This photo can then be saved into your clinical records. Video consultations work in a similar way the doctor will send you a link when ready, by clicking on this it will take both you and the GP to a secure page to continue your consultation.
During this time there will be a change to our nursing services to allow us to prioritise urgent work and minimise patient contact.
Nursing appointments still conducted face to face:
- Baby immunisations
- Prostap Injections
- Smears (clinicians to review if needed or postponed)
- Whooping Cough
- Pneumococcal Injections (in the at risk group)
- Dressings/Suture removals
- Urgent blood tests (clinicians to be reviewed)
Nursing appointments which will be done by telephone:
- Diabetic Reviews
Postponed Nurse appointments:
- Travel Immunisations
- CVD bloods & follow up
- BP reviews
- Annual checks (hypertension)
- Learning Disability Reviews