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Noticeboard

18th May 2020: This practice is supporting vital coronavirus (COVID-19) planning and research by sharing your data with NHS Digital. For more information please visit https://digital.nhs.uk/coronavirus/gpes-data-for-pandemic-planning-and-research/general-practice-transparency-notice?_cldee=Z2FyeS5yaWdieUBuaHMubmV0&recipientid=contact-5891bdccea76e411b9f9005056ab5ef8-b261a174884c4070b9d9b16615d2b12f&esid=a55cb788-9996-ea11-a812-002248007f84 

04th May 2020: Information for patients on how to access dental services Access to Dental Services

29th April 2020: COVID-19 appointment page update with information regarding sending photos to the practice and a quick guide to video consultations.

24th April 2020: Advice for parents added to the COVID-19 advice and support page.

22nd April 2020 Dispensing patient update: if you are currently shielding, unwell and do not have a trusted nominated family member, friend or neighbour who can collect your medication from the practice. Please ring us and ask to speak to Donna the Dispensary Manager who will be arranging home deliveries where needed.

Ramandan Information: Please see the attached information for any patient's during the COVID pandemic  Ramadan Guidance

20th April 2020 Update Coronavirus: Please find our new covid-19 information pages which we will keep updating with further information and support access for patients. Thank you for your continued patience during this challenging time.

Coronavirus Update 19th March 2020: Practice staffing has been affected by the impact of COVID-19; both self-isolation and the need to protect high risk members of staff. We will therefore only focus on urgent patient need.

 

It is important that patients work with us to protect the NHS, not just for unwell patients with COVID-19 but all other urgent conditions e.g. chronic heart conditions, cancer care.

  • DO think before ringing; We do not have the capacity to field minor queries for well patients.
  1. DO NOT use services unless absolutely necessary
  2. DO NOT request Med3s / reports / Holiday Cancellation Letters for COVID-19
  3. YOU MUST follow self-isolation/social distancing guidance
  4. DO use Electronic Prescribing Service to order NORMAL QUANTITIES of repeat medications
  5. DO be patient with all staff – everyone is doing their bit and working flat out

Your understanding at this difficult time for all of us is appreciated.

 

 

Initial access to the practice is now by telephone, please do not attend the surgery with any queries or appointments unless authorised by the practice. Please be patient with our admin staff at this busy time, we appreciate the phone lines can be busy but we are trying our best to keep our patients and staff as safe as possible.

We are constantly reviewing appointments being conducted by the practice alongside guidance from NHS England.

Online book has temporarily been suspended until further notice to allow all patients to be triaged over the phone. Our early morning surgeries have been suspended and we apologise for any inconvenience this may cause.

GP Appointments

All GP appointments will initially be done by telephone. The GP can then either conduct a video consultation or bring you into surgery at an agreed time if necessary. We cannot specify a time for the doctor to contact you.

During this time to help us care for you the GPs may ask you to send a photo or discuss your appointment in a video consultation. To try and make this as easy as possible for all patients the doctor will text you a link, you can click on this secure link and it will allow you to text back and send a photo directly to the doctor. This photo can then be saved into your clinical records. Video consultations work in a similar way the doctor will send you a link when ready, by clicking on this it will take both you and the GP to a secure page to continue your consultation.

Nurse Appointments

During this time there will be a change to our nursing services to allow us to prioritise urgent work and minimise patient contact.

Nursing appointments still conducted face to face:

- Baby immunisations

- Prostap Injections

- Nebido

- Smears (clinicians to review if needed or postponed)

- INR

- Whooping Cough

- Pneumococcal Injections (in the at risk group)

- Dressings/Suture removals

- Urgent blood tests (clinicians to be reviewed)

Nursing appointments which will be done by telephone:

- Asthma

- COPD

- Diabetic Reviews

- HRT

Postponed Nurse appointments:

- Travel Immunisations

- CVD bloods & follow up

- BP reviews

- Annual checks (hypertension)

- Spirometry

- Learning Disability Reviews

 
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