This page will be regularly updated with current information about the change in services offered at the surgery with regards to the coronavirus pandemic.
COVID- 19 Update November
We understand that with the announcement of a new lockdown there are going to be a number of patients concerned about the situation, especially those in very vulnerable risk groups and also those with children attending educational settings. The current government advice about high risk groups is available here: https://www.gov.uk/guidance/new-national-restrictions-from-5-november?fbclid=IwAR3yYduI5wOSppU1Tlw-YOkuKpJKnaHtPF3_fqTbIpG9Hxi0ETAvwAG1Vss#protecting-people-more-at-risk-from-coronavirus. Further publication is due on Monday, and the Government will be writing to affected patients. GPs at the surgery have no additional information to the above and are unable to help with requests for sick notes or other letters in such circumstances.
For people concerned about children attending educational settings; we understand and sympathise with the concerns around children attending school at this time, especially if a household has extremely vulnerable members. As a practice we are very sorry, but decisions about children attending school are not ours to make. We would suggest a discussion between the people involved and the school to decide on the best course of action.
The surgery is still open for telephone appointments and face to face where necessary. We ask that you are patient with our staff at this busy time and thank you for your continued support.
Testing information for patients
At a glance
Supply for COVID-19 tests is not currently meeting demand. There are things you can do to help:
· Only book a test if you or someone you care for has specific symptoms of COVID-19
· To book a test(s) please go to https://www.gov.uk/coronavirus or phone 119
· DO NOT phone NHS 111, your GP surgery or visit your Emergency Department, as they have no access to tests
· Testing centres are not walk-in – you will need an appointment and cannot be tested without one
· If you can’t get a test immediately or near to you keep trying the website address as more tests are added throughout the course of each day and you will often find that you can book a test quickly by trying again
The aim is to get your test results within 48 hours. However, if you have been awaiting your results for longer than five days and want to ask when you should receive them please contact the Coronavirus testing helpline: 0300 303 2713
There is currently a high level of demand for Coronavirus tests so to help the NHS to manage this demand it is important that people consider the advice before applying for a test and go to the right place for their needs.
Should I get tested?
Anyone showing any of the three key symptoms of coronavirus should be able to be tested. The symptoms are:
- a fever
- a new continuous cough
- a loss of smell or tasteOnly book a test if you or someone you care for has specific symptoms of COVID-19Most people with coronavirus have at least one of these symptoms. The idea of testing is to find people with the virus and keep them isolated to avoid it being spread through the wider community.
- To book a test(s) please go to https://www.gov.uk/coronavirus or phone 119
- If you can’t get a test immediately or near to you please do keep trying the website address above as more tests are added throughout the course of each day and you will often find that you can book a test quickly by trying again
- The aim is to get your test results within 48 hours. However, if you have been awaiting your results for longer than five days and want to ask when you should receive them please contact the Coronavirus testing helpline: 0300 303 2713
If someone in your household starts to have symptoms, then that person must get tested and the rest of the household should self-isolate with them whilst they wait for the results. If other members of the household don’t have symptoms, then they should not get a test – only people with symptoms should get tested. Full guidance on self-isolation is available on gov.uk.
If people are self-isolating or in quarantine, then a negative test result does not mean they can end isolation early. The virus can take time to develop and so a test early on does not prove that they won’t go on to develop the virus. That means people could still be at risk of spreading the disease to other people.
Experiencing an inconclusive test or a delayed result
If an individual receives an inconclusive test result then they should continue to self-isolate and request another test if they still have symptoms. Individuals experiencing a delay with their results are advised to contact the coronavirus testing helpline: 0300 303 2713 who will be able to help or point the people in the right direction. Due to each test having a Unique Reference Number (URN) individuals have to follow up the test results themselves. Individuals are asked not to call their GP practice to book a test, as GPs have no access to the testing system.
03rd June 2020: As a practice we are looking at how we continue our current social distancing measures whilst enabling us to see patients safely at the surgery. We only have a limited amount of space therefore we request patients do not come early for your appointment please arrive on time. Depending on the amount of patients waiting you may be asked to wait outside or in your car if appropriate. Please come by yourself to your appointment unless you need a carer or are unable to source child care.
18th May 2020: This practice is supporting vital coronavirus (COVID-19) planning and research by sharing your data with NHS Digital. For more information please visit https://digital.nhs.uk/coronavirus/gpes-data-for-pandemic-planning-and-research/general-practice-transparency-notice?_cldee=Z2FyeS5yaWdieUBuaHMubmV0&recipientid=contact-5891bdccea76e411b9f9005056ab5ef8-b261a174884c4070b9d9b16615d2b12f&esid=a55cb788-9996-ea11-a812-002248007f84
Coronavirus Update 20th April: Practice staffing has been affected by the impact of COVID-19; both self-isolation and the need to protect high risk members of staff. We will therefore only focus on urgent patient need.
It is important that patients work with us to protect the NHS, not just for unwell patients with COVID-19 but all other urgent conditions e.g. chronic heart conditions, cancer care.
- DO think before ringing; We do not have the capacity to field minor queries for well patients.
- DO NOT use services unless absolutely necessary
- DO NOT request Med3s / reports / Holiday Cancellation Letters for COVID-19
- YOU MUST follow self-isolation/social distancing guidance
- DO use Electronic Prescribing Service to order NORMAL QUANTITIES of repeat medications
- DO be patient with all staff – everyone is doing their bit and working flat out
Your understanding at this difficult time for all of us is appreciated.