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Where to get help for domestic abuse during coronavirus

 

Coronavirus Update 19th March 2020: Practice staffing has been affected by the impact of COVID-19; both self-isolation and the need to protect high risk members of staff. We will therefore only focus on urgent patient need.

 

It is important that patients work with us to protect the NHS, not just for unwell patients with COVID-19 but all other urgent conditions e.g. chronic heart conditions, cancer care.

  • DO think before ringing; We do not have the capacity to field minor queries for well patients.
  1. DO NOT use services unless absolutely necessary
  2. DO NOT request Med3s / reports / Holiday Cancellation Letters for COVID-19
  3. YOU MUST follow self-isolation/social distancing guidance
  4. DO use Electronic Prescribing Service to order NORMAL QUANTITIES of repeat medications
  5. DO be patient with all staff – everyone is doing their bit and working flat out

Your understanding at this difficult time for all of us is appreciated.

CORONAVIRUS UPDATE 16th March 2020: Due to the latest Government Coronavirus guidelines, from Monday 16th of March you will not be able to directly book an appointment to come in to see the doctor. Admin staff have been instructed to take details of why you feel an appointment is necessary and book a telephone call with the doctor. The doctor will then decide if you need to attend the surgery or if your problem can be dealt with over the phone. This is keep you and our staff safe.

Your understanding at this difficult time for all of us is appreciated.

CORONAVIRUS UPDATE 09th March 2020: Following guidance from NHS England and Public Health England - Please note that due to the Coronavirus outbreak online appointments are temporarily suspended until further notice. This is to allow practice staff to assess each patient before attending the surgery, this may mean staff ask questions when booking your appointment. We apologise for any inconvenience & thank you for your understanding at this time. Calow and Brimington Practice. 

 

 

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Where to get help for domestic abuse during the coronavirus pandemic

Coronavirus Update 19th March 2020: Practice staffing has been affected by the impact of COVID-19; both self-isolation and the need to protect high risk members of staff. We will therefore only focus on urgent patient need.

 

It is important that patients work with us to protect the NHS, not just for unwell patients with COVID-19 but all other urgent conditions e.g. chronic heart conditions, cancer care.

  • DO think before ringing; We do not have the capacity to field minor queries for well patients.

  1. DO NOT use services unless absolutely necessary
  2. DO NOT request Med3s / reports / Holiday Cancellation Letters for COVID-19
  3. YOU MUST follow self-isolation/social distancing guidance
  4. DO use Electronic Prescribing Service to order NORMAL QUANTITIES of repeat medications
  5. DO be patient with all staff – everyone is doing their bit and working flat out

Your understanding at this difficult time for all of us is appreciated.

CORONAVIRUS UPDATE 16th March 2020: Due to the latest Government Coronavirus guidelines, from Monday 16th of March you will not be able to directly book an appointment to come in to see the doctor. Admin staff have been instructed to take details of why you feel an appointment is necessary and book a telephone call with the doctor. The doctor will then decide if you need to attend the surgery or if your problem can be dealt with over the phone. This is keep you and our staff safe.

Your understanding at this difficult time for all of us is appreciated.

CORONAVIRUS UPDATE 09th March 2020: Following guidance from NHS England and Public Health England - Please note that due to the Coronavirus outbreak online appointments are temporarily suspended until further notice. This is to allow practice staff to assess each patient before attending the surgery, this may mean staff ask questions when booking your appointment. We apologise for any inconvenience & thank you for your understanding at this time. Calow and Brimington Practice. 

CORONAVIRUS UPDATE 04th March 2020:Please DO NOT attend the surgery if you have been abroad in the last 14 days and have a sore throat, cough and/or fever. Stay indoors, avoid close contact with other people. Please use the new online 111 service:

https://111.nhs.uk/covid-19

Please help to keep the surgery open by not attending the practice if you are unsure and using the online 111 service.

CORONAVIRUS UPDATE: Please DO NOT attend the surgery if you have been abroad in the last 14 days and have a sore throat, cough and/or fever. Stay indoors, avoid close contact with other people and call 111 for advice. For more information please visit https://www.nhs.uk/conditions/coronavirus-covid-19/ . Thank you.

February 2020

Coronavirus Update

The NHS in Derbyshire and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.

The risk to the general public is moderate. If you have arrived back to the UK from mainland China, Thailand, Japan, Republic of Korea, Hong Kong, Taiwan, Singapore, Malaysia or Macau within 14 days, follow the specific advice for returning travellers.

 

Call 111 now if you've been:

    • to Wuhan or Hubei Province in China in the last 14 days (even if you do not have symptoms)
    • to other parts of China, including Macau and Hong Kong, in the last 14 days and have a cough, high temperature or shortness of breath (even if it's mild)
  • to Thailand, Japan, Taiwan, Singapore, Republic of Korea or Malaysia in the last 14 days and have a cough, high temperature or shortness of breath (even if it's mild)
  • in close contact with someone with confirmed coronavirus Do not go to a GP surgery, community pharmacy or hospital. Call 111, stay indoors and avoid close contact with other people.

Further information is available on nhs.uk.

January 2020

Our local emergency care services are currently under significant pressure. There are many different services available including going to your local chemist or self care. More information on self care is available at reception or at www.derbyandderbyshireccg.nhs.uk/staywellderbyshire/self-care/ 

October 2019

Medicines Order Line

From the 23rd of October the way you can order your prescriptions is changing. A new NHS medicines order line is a convenient way for your to order your prescription. This new service will be available on 01246 588 860 9.00am-4.00pm Monday to Friday excluding bank holidays.

This means you can now order your prescription is three ways:

- In writing at the surgery

- Online (please bring your photo ID to reception to get your log in details)

- The new phone order line - 01246 588860 (from October 23rd)

If you would like more information please find leaflets at either reception.

September 2019

We are now taking bookings for FLU Jabs. Please ring or come into reception to book your appointment.

April 2019

The Surgery is starting to use a new text message service. We may now contact you to book appointments and in certain circumstances regarding your test results.

It is therefore important that we have your up to date contact details. Please confirm with reception that we have your correct mobile number and ensure you update this if it changes

 

The NHS Prescription Charge goes up to £9.00 for each item dispensed from 1st April 2019

 

Extended hours Clinics 8 -8 Access Hub

Local GP practices have been working together to offer patients better access to GP appointments. You can now book appointments to see a GP, Practice Nurse or other Health Professional at the 8 - 8 Access Hub held at The Brimington Surgery, Church Street, Brimington.

Mon - Fri evenings - 18:00 to 20:00

Saturday morning - 08:00 to 12:00

Sunday morning - 09:00 to 12:00 

To arrange an appointment please speak to the practice receptionist or call the practice on 01246 220166 

March 2019

Patients attending Calow Surgery, please respect our neighbours when parking, keeping drive ways clear and vehicles off the grass verges. Your co-operation in this matter is appreciated.  

Ear Care - * Please note - Routine Ear syringing is no longer delivered in Practice. Patients shall be assessed and treated according to the Ear Care Pathway. The Ear Care Pathway involves providing patient education in terms of treatment options, what to do if experiencing any pain, use of olive oil and having moved along the care pathway the Practice provide Ear Irrigation only when clinically appropriate  

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