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Noticeboard

 February 2020

Coronavirus Update

 

The NHS in Derbyshire and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.

 

The risk to the general public is moderate. If you have arrived back to the UK from mainland China, Thailand, Japan, Republic of Korea, Hong Kong, Taiwan, Singapore, Malaysia or Macau within 14 days, follow the specific advice for returning travellers.

 

Anyone who has travelled to China or places listed above in the last 14 days and develops symptoms of cough or fever or shortness of breath, should immediately:

 

  • Stay indoors and avoid contact with other people as you would with the flu
  • Call NHS 111 to inform them of your recent travel to the countryInformation for the public is available at gov.uk/coronavirus. Like the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact. A person can also be infected by touching contaminated surfaces if they do not wash their hands. The risk of being in close contact with a person with coronavirus or contaminated surfaces is very low at the current time, as members of the public who have visited Wuhan, Hubei province, China are currently in isolation. Testing of suspected coronavirus cases is carried out in line with strict regulations. This means that suspected cases are kept in isolation, away from public areas of the GP practice and returned home also in isolation. Any equipment that come into contact with suspected cases are thoroughly cleaned as appropriate. Specific guidance has also been shared with NHS staff to help safeguard them and others. Patients can be reassured that their safety is a top priority, and are encouraged to attend all appointments as usual.Everyone is being reminded to follow Public Health England advice to:
  • Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
  • Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
  • Avoid touching your eyes, nose and mouth with unwashed hands.
  • Avoid close contact with people who are unwell.You can find the latest information and advice from Public Health England at www.gov.uk/coronavirus.December 2019

December 2019

Our local emergency care services are currently under significant pressure. There are many different services available including going to your local chemist or self care. More information on self care is available at reception or at www.derbyandderbyshireccg.nhs.uk/staywellderbyshire/self-care/ 

October 2019

From the 23rd of October the way you can order your prescriptions is changing. A new NHS medicines order line is a convenient way for your to order your prescription. This new service will be available on 01246 588 860 9.00am-4.00pm Monday to Friday excluding bank holidays.

This means you can now order your prescription is three ways:

- In writing at the surgery

- Online (please bring your photo ID to reception to get your log in details)

- The new phone order line - 01246 588860 (from October 23rd)

If you would like more information please find leaflets at either reception.

September 2019

We are now taking bookings for FLU Jabs. Please ring or come into reception to book your appointment.

August 2019

The Surgery is starting to use a new text message service. We may now contact you to book appointments and in certain circumstances regarding your test results.

It is therefore important that we have your up to date contact details. Please confirm with reception that we have your correct mobile number and ensure you update this if it changes

NHS Prescription charge is now £9.00 for each item dispensed from 1st April 2019

Patients attending Calow Surgery, please respect our neighbours when parking, keeping drive ways clear and vehicles off the grass verges. Your co-operation in this matter is appreciated.  

 

 

 

Repeat Prescriptions

Patients on repeat medication will receive a computerised printout with their prescription for ordering future medication. Please ensure that you use this form whenever possible as it makes it easier for us to manage your requests promptly.

Please order your repeat prescription in plenty of time by ticking the items you require on the order form and placing it in the reception box, handing over to the receptionist or by posting it to the surgery. You can also request prescriptions via our practice fax. Our fax number is 01246 208221. Please remember to include your name, date of birth and a full description of the medications including the name of the medication and dosage required. If you are requesting medication that has not been prescribed by the surgery before then you must provide details alongside your request.

The surgery based at Calow is a dispensing practice for patients living beyond a one mile radius from a chemist. Please ask about our over the counter medicines.

Order Repeat Prescriptions Online

  • If you have registered for our online service called SystmOnline please click on the link at the top of this page.
  • If you haven’t registered for our online service, please click here for further details or call at either of our surgeries to pick up a leaflet or to register. You must provide identification to register and you can only register for yourself; your spouse/partner must register for themselves for confidentiality reasons.
  • Please note if you have access to your children's records this will automatically be removed at the age of 12 to be reviewed by the GP if consent is needed by the patient. This is then automatically removed again at the again of 16 due to confidentiality.

When to Collect Your Prescription

 

Requested

Available

Requested

Available

Monday

Before 11.30

Wed morning

After 11.30

Wed afternoon

Tuesday

Before 11.30

Thurs morning

After 11.30

Thurs afternoon

Wednesday

Before 11.30

Fri morning

After 11.30

Fri afternoon

Thursday

Before 11.30

Mon morning

After 11.30

Mon afternoon

Friday

Before 11.30

Tues morning

After 11.30

Tues afternoon

 

Emergency Prescription

If you require emergency medication whilst the surgery is closed please contact your normal pharmacy for assistance. There may be a charge for this service.

Medication Reviews

Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip.

Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website