Patients on repeat medication will receive a computerised printout with their prescription for ordering future medication. Please ensure that you use this form whenever possible as it makes it easier for us to manage your requests promptly.
Please order your repeat prescription in plenty of time by ticking the items you require on the order form and placing it in the reception box, handing over to the receptionist or by posting it to the surgery. You can also request prescriptions via our practice fax. Our fax number is 01246 208221. Please remember to include your name, date of birth and a full description of the medications including the name of the medication and dosage required. If you are requesting medication that has not been prescribed by the surgery before then you must provide details alongside your request.
The surgery based at Calow is a dispensing practice for patients living beyond a one mile radius from a chemist. Please ask about our over the counter medicines.
Order Repeat Prescriptions By Phone
The Medicines Order Line
The medicines order line take prescription requests over the phone and can send your medication electronically to any chemist. They are open Monday - Friday 09.00am until 04.00pm on 01246 588860. We appreciate the telephone line is extremely busy at the moment but please be patient and not ring the practice to query this.
They now have an new email service, this has recent been set up so you can request a call back regarding your prescription request. You will need to email ddcg.northMOLonlinerequests@nhs.net providing them with the following information:
- Your GP Practice Name
- Your name
- Your date of birth
- Your contact number
This is to request a call back only and they aim to respond with 48 hours.
Order Repeat Prescriptions Online
- If you have registered for our online service called SystmOnline please click on the link at the top of this page.
- If you haven’t registered for our online service, please click here for further details or call at either of our surgeries to pick up a leaflet or to register. You must provide identification to register and you can only register for yourself; your spouse/partner must register for themselves for confidentiality reasons.
- Please note if you have access to your children's records this will automatically be removed at the age of 12 to be reviewed by the GP if consent is needed by the patient. This is then automatically removed again at the again of 16 due to confidentiality.
When to Collect Your Prescription
If you require emergency medication whilst the surgery is closed please contact your normal pharmacy for assistance. There may be a charge for this service.
Or ring 111 for advice on how to obtain your prescription.
Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip.
Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.