Noticeboard

Flu vaccines 2020: We are now taking bookings for flu injections. If you are eligible please telephone the surgery to book into one of our flu clinics. If you do not wish to have the vaccine please could you still contact to let us know so we can take you off our list.

Please be aware that our flu clinics will run slightly differently this year to ensure social distancing is maintained. You may be asked to wait outside or in your car. You will be required to wear a mask unless you are exempt. Please ensure you wear appropriate clothing to ensure the vaccine can be given to you ask quick as possible. A one way system will be in operation at the practice. You will be asked to stand to have the vaccine unless you are unable.

Thank you all for your continued cooperation.

 

We are unable to produce any letters for patients regarding exemptions to wearing a face covering. Please follow the clearly defined government guidelines. Face coverings on Public Transport, Shops and Supermarkets

From 17th July due to an increase in demand if you need to speak to a doctor please call before 11.00am. After this time we will only be able to deal with calls of an urgent clinical need. We are still operating a telephone triage service so please only attend the practice if you have an agreed booked appointment.

From Monday 15th of June in line with recent government guidelines all patients attending the practice will be required to wear a face mask or face covering. Thank you for your continued support.

03rd June 2020: As a practice we are looking at how we continue our current social distancing measures whilst enabling us to see patients safely at the surgery. We only have a limited amount of space therefore we request patients do not come early for your appointment please arrive on time. Depending on the amount of patients waiting you may be asked to wait outside or in your car if appropriate. Please come by yourself to your appointment unless you need a carer or are unable to source child care.

Please do not phone the practice to request your medication or to check if your prescription is ready. At the moment we are asking patients to either ring the medicines order line or order their medication online. If you cannot do either of these please post your prescription request in writing in the post box outside either surgery.

The Medicines Order Line

The medicines order line take prescription requests over the phone and can send your medication electronically to any chemist. They are open Monday - Friday 09.00am until 04.00pm on 01246 588860. We appreciate the telephone line is extremely busy at the moment but please be patient and not ring the practice to query this.

They now have an new email service, this has recently been set up so you can request a call back regarding your prescription request. You will need to email ddcg.northMOLonlinerequests@nhs.net providing them with the following information:

  • Your GP Practice Name
  • Your name
  • Your date of birth
  • Your contact number

This is to request a call back only and they aim to respond with 48 hours.

Online Ordering

You can order medication online through system online https://systmonline.tpp-uk.com/2/Login?Date=20200420161006. You can also download the NHS App or Airmid App on your smart phone.

Dispensing Patients

If you collect your medication from the practice Donna the Dispenasary Manager is still offering a normal dispensing service during this time. If you can safely collect, or get a trusted friend or neighbour to collect please press the buzzer.

If you are struggling to get to surgery as you are shielding, unwell or do not have a trusted nominated person to collect your medication please ring the practice and ask to speak to Donna. Donna will be arranging a home delivery service for those who require this.

 
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