This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.
 

Noticeboard

18th May 2020: This practice is supporting vital coronavirus (COVID-19) planning and research by sharing your data with NHS Digital. For more information please visit https://digital.nhs.uk/coronavirus/gpes-data-for-pandemic-planning-and-research/general-practice-transparency-notice?_cldee=Z2FyeS5yaWdieUBuaHMubmV0&recipientid=contact-5891bdccea76e411b9f9005056ab5ef8-b261a174884c4070b9d9b16615d2b12f&esid=a55cb788-9996-ea11-a812-002248007f84 

04th May 2020: Information for patients on how to access dental services Access to Dental Services

29th April 2020: COVID-19 appointment page update with information regarding sending photos to the practice and a quick guide to video consultations.

24th April 2020: Advice for parents added to the COVID-19 advice and support page.

22nd April 2020 Dispensing patient update: if you are currently shielding, unwell and do not have a trusted nominated family member, friend or neighbour who can collect your medication from the practice. Please ring us and ask to speak to Donna the Dispensary Manager who will be arranging home deliveries where needed.

Ramandan Information: Please see the attached information for any patient's during the COVID pandemic  Ramadan Guidance

20th April 2020 Update Coronavirus: Please find our new covid-19 information pages which we will keep updating with further information and support access for patients. Thank you for your continued patience during this challenging time.

Coronavirus Update 19th March 2020: Practice staffing has been affected by the impact of COVID-19; both self-isolation and the need to protect high risk members of staff. We will therefore only focus on urgent patient need.

 

It is important that patients work with us to protect the NHS, not just for unwell patients with COVID-19 but all other urgent conditions e.g. chronic heart conditions, cancer care.

  • DO think before ringing; We do not have the capacity to field minor queries for well patients.
  1. DO NOT use services unless absolutely necessary
  2. DO NOT request Med3s / reports / Holiday Cancellation Letters for COVID-19
  3. YOU MUST follow self-isolation/social distancing guidance
  4. DO use Electronic Prescribing Service to order NORMAL QUANTITIES of repeat medications
  5. DO be patient with all staff – everyone is doing their bit and working flat out

Your understanding at this difficult time for all of us is appreciated.

 

 

General Advice

During this difficult time at the practice we are extremely busy with requests for support and information regarding the coronavirus. This page is to help direct to you to all the different support available during the coronavirus pandemic.

https://joinedupcarederbyshire.co.uk/public-info-covid-19 

This page is regularly updated with official information https://www.nhs.uk/conditions/coronavirus-covid-19/  

For up to date government information https://www.gov.uk/coronavirus

For a check of your symptoms or information about isolation notes the online 111 service will direct you https://111.nhs.uk/covid-19

For information about isolating the gov website is regularly updated https://www.gov.uk/government/publications/covid-19-stay-at-home-guidance/stay-at-home-guidance-for-households-with-possible-coronavirus-covid-19-infection

Advice for VERY High Risk Shielding Patients

If you have received a letter identifying you as extremely vulnerable but do not think this applies to you please contact the practice for the GP to review. When you have received a letter from the doctors or the government advising you that you are in the extremely vulnerable please register online for support https://www.gov.uk/coronavirus-extremely-vulnerable

Shielding patients can ask volunteers for short-term help by calling 0808 196 3646 between 8am and 8pm.

If you have asthma and have been identified as very high risk asthma uk have lots of online support available https://www.asthma.org.uk/advice/triggers/coronavirus-covid-19/shielding-advice-high-risk/

Support for Parents

At this challenging time, it is extremely important for you to know that COVID-19 is unlikely to make your child unwell, but they like everyone else might be infectious so staying at home when well remains the message. However, all the ‘normal’ illnesses that can make children severely unwell still remain and there is a major risk that parents may delay bringing their child to the attention of a healthcare professionals even if they are unwell because of concerns about COVID-19. GPs and hospitals are still providing the same safe care that they have always done for children . If you are not sure if your child is unwell and whether they need to be seen, click https://www.what0-18.nhs.uk/national  call 111 or contact the surgery as normal for a telephone appointment, the doctor will then arrange an appointment at the practice if this is needed. For information about crying babies, click  http://iconcope.org/parentsadvice/ If your child appears severely unwell and advice is not quickly available call 999 or take them to Emergency Department as you would in other times.

Dental Services

Please see attached information regarding how to access dental services and urgent advice Access to Dental Services

Support for Patients with Existing Health Condition

For general advice for patients with health conditions or in the high risk group please visit the NHS website https://www.nhs.uk/conditions/coronavirus-covid-19/advice-for-people-at-high-risk/

Asthma

For up to date asthma support you can book a telephone appointment with the practice nurse at the surgery.

There is also online support available https://www.asthma.org.uk/ the advice on the website is updated regularly.

COPD

The British Lung Foundation has up to date support for patients with COPD https://www.blf.org.uk/support-for-you/coronavirus

Heart Disease

For support and information for anyone with heart disease https://www.bhf.org.uk/informationsupport/heart-matters-magazine/news/coronavirus-and-your-health

Recognising Heart Attacks, Strokes and Heart Failure

Diabetes

For support and information about how to best manage your diabetes during the corona virus pandemic please go to https://www.diabetes.org.uk/about_us/news/coronavirus

Information for patients with type 1 diabetes Diabetic Type 1 COVID

Over 70

For support and information https://www.ageuk.org.uk/information-advice/coronavirus/coronavirus/ 

Maternity Support

For information and support during your pregnancy and after https://www.chesterfieldroyal.nhs.uk/our-services/maternity 

Chesterfield Royal have also set up an advice line specifically for pregnant women wanting advice or to ask questions regarding the corona virus pandemic. The number to call is 01246 512361 and this will be manned between 08:30 and 16:30. If you need advice outside of these hours then you will find contact numbers on the front of your handheld notes with the midwifes.

Mental Health Support

There is a lot of support for patients who currently have mental health conditions or people who feel they need support during the current coronavirus pandemic.

For Derbyshire residents of all ages who feel they need addition support there is a new support line, call 0300 790 0596 between the hours of 9am and midnight, seven days a week or visit the website for further information. https://www.derbyshirehealthcareft.nhs.uk/getting-help/coronavirus-covid-19/mental-health-support-line

For advice on mental health and wellbeing whilst staying at home https://www.nhs.uk/oneyou/every-mind-matters/coronavirus-covid-19-staying-at-home-tips/

If you are having thoughts of suicide, are harming yourself or thoughts of self harm you need urgent support. For any urgent support please go online to https://www.nhs.uk/oneyou/every-mind-matters/urgent-support/ 

https://www.nhs.uk/using-the-nhs/nhs-services/mental-health-services/dealing-with-a-mental-health-crisis-or-emergency/

For patient's aged over 16 Trent PTS are still offering self referral to the emotional and psychological support on 01246 385752 or go online to www.trentpts.co.uk

Drug and Alcohol Support

Please see the attached information regarding support and advice regarding drug use and support during the corona virus pandemic. Corona Virus and Drug Use

For general health advice regarding drug and alcohol please visit either of the following websites www.derbyshirerecoverypartnership.co.uk or www.daas.uk.com 

Domestic Abuse Support

There has been a significant rise in domestic abuse incidents during the pandemic. A recent report shows a 25% increase in calls to domestic abuse services in the last two weeks of lockdown. Locally, we saw more than a 50% increase in refuge referral requests last week alone. It is therefore vital that victims in lockdown are aware of how to get domestic abuse support through the pandemic.

https://www.gov.uk/guidance/domestic-abuse-how-to-get-help

Domestic Abuse Advice & Information

Local Support

Derbyshire County Council can help you if you have no friends or family you can call on and:

  • you are self-isolating because you or a member of your household is at risk
  • you are struggling to meet your basic needs because of financial, social or health restrictions
  • you are pregnant
  • you have underlying health conditions
  • you are aged 70 or over.

They can help you with shopping, or fetching your prescription or finding someone to have a chat with.

Or you can phone on tel: 01629 535091. The phone line opening hours are:

  • Monday to Friday 9am to 5pm
  • Saturday 9am to 1pm.

One of the approved partner volunteer organisations will be in touch with you as soon as possible to offer you the help you need.

https://www.derbyshire.gov.uk/social-health/health-and-wellbeing/health-protection/disease-control/coronavirus/community-response-unit/if-you-need-help/if-you-need-help.aspx

Chesterfield Volunteer Service offer a shopping and delivery service to anyone who is housebound, poorly or self isolating. This is an emergency service used for patients who need it. Ring 01246 276777 ideally before 2pm or visit http://chesterfieldvc.online/shoppinganddelivery/ 

Chesterfield Royal Hospital

For up to date information regarding the hospital, visiting and maternity services please visit https://www.chesterfieldroyal.nhs.uk/patients-and-visitors/coronavirus

Local Council

For information regarding council, benefits, business, food outlets please go online to https://www.chesterfield.gov.uk/coronavirus Please do not contact the practice for queries as we only have the same information as available online.

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website