Noticeboard

Flu Update October

Please find attached information regarding this years flu vaccines. At the moment we are not vaccinating 50-64 year olds unless you are in an at risk group. We will contact you when we have had further information regarding this vaccine as soon as we here from NHSE.

Flu Vaccine Information

End of Life Care - Patient Survey October 2020

The Joined Up Care Derbyshire Strategy are asking for feedback from end of life patients, their families and carers regarding their end of life care. We appreciate if you could follow the link, all feedback will be anonymous: https://www.surveymonkey.co.uk/r/Z9BL8ZP

21.09.2020 COVID Testing information for patients

 

At a glance

 

Supply for COVID-19 tests is not currently meeting demand.  There are things you can do to help:

 

·         Only book a test if you or someone you care for has specific symptoms of COVID-19

·         To book a test(s) please go to https://www.gov.uk/coronavirus or phone 119

·         DO NOT phone NHS 111, your GP surgery or visit your Emergency Department, as they have no access to tests

·         Testing centres are not walk-in – you will need an appointment and cannot be tested without one

·         If you can’t get a test immediately or near to you keep trying the website address as more tests are added throughout the course of each day and you will often find that you can book a test quickly by trying again

 

The aim is to get your test results within 48 hours. However, if you have been awaiting your results for longer than five days and want to ask when you should receive them please contact the Coronavirus testing helpline: 0300 303 2713

 

Flu vaccines 2020: We are now taking bookings for flu injections. If you are eligible please telephone the surgery to book into one of our flu clinics. If you do not wish to have the vaccine please could you still contact to let us know so we can take you off our list.

Please be aware that our flu clinics will run slightly differently this year to ensure social distancing is maintained. You may be asked to wait outside or in your car. You will be required to wear a mask unless you are exempt. Please ensure you wear appropriate clothing to ensure the vaccine can be given to you ask quick as possible. A one way system will be in operation at the practice. You will be asked to stand to have the vaccine unless you are unable.

Thank you all for your continued cooperation.

 

We are unable to produce any letters for patients regarding exemptions to wearing a face covering. Please follow the clearly defined government guidelines. Face coverings on Public Transport, Shops and Supermarkets

From 17th July due to an increase in demand if you need to speak to a doctor please call before 11.00am. After this time we will only be able to deal with calls of an urgent clinical need. We are still operating a telephone triage service so please only attend the practice if you have an agreed booked appointment.

Online Access

Online Booking of GP Appointments and Ordering of Repeat Medication

We have an online system to enable patients to book some appointments with a GP and also for the ordering of repeat medication.  In order to use this, you will need to register for the service by calling at one of our surgeries with some identification. The administrative staff will then issue you with a user name and a password together with details of the website address for you to log in. Once you log in, you will be able to change your password.

GP Appointments

In order to reduce the number of calls to the surgery, especially first thing in the morning, a number of pre-bookable appointments will be available for booking with the GPs up to 4 weeks in advance. There will be a limit on the number of appointments available via the online booking system in order that not all the appointments are booked prior to the day.

If you have more than 2 appointments already booked with any of our clinical staff, then you will not be able to book any appointments on line.

Appointments with the Nurses and Healthcare Assistants will still need to be booked by contacting the surgery direct due to the variable length of them depending on what they are for.

Prescriptions

The system will allow you to order your repeat medication online up to 7 days before it is due. This should give sufficient time for us to action your request and for you to then collect the prescription and take it to the pharmacy for your medication to be dispensed. The prescription will normally be ready for you to collect 2 working days after you request it.

If you need to see a clinician for a review of your medication, you will not be able to order your prescription on line. Also, if you try to order it prior to 7 days before it is due, again, you will not be able to order it. Should you require your prescription earlier than usual (for example, you need it before going on holiday), you will need to let us have a normal written request.

Other Services

As well as pre-booking an appointment with a GP and reordering your repeat medication, you can also update us with any change of address and/or telephone number.

Periodically, we may have some questionnaires available and we would appreciate it if you would take the time to complete any that are applicable.

You will be able to change your password. This should be done when you initially log on to the service and then periodically afterwards. If you believe anyone knows your logon details, change your password immediately. This is a secure facility and should anyone obtain your log on details, they will only be able to see what appointments you have recently had or have booked and any regular medication you are on; there is no access to your medical record.

If you have already registered and wish to logon CLICK HERE



 
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