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Noticeboard

Coronavirus Update 19th March 2020: Practice staffing has been affected by the impact of COVID-19; both self-isolation and the need to protect high risk members of staff. We will therefore only focus on urgent patient need.

 

It is important that patients work with us to protect the NHS, not just for unwell patients with COVID-19 but all other urgent conditions e.g. chronic heart conditions, cancer care.

  • DO think before ringing; We do not have the capacity to field minor queries for well patients.
  1. DO NOT use services unless absolutely necessary
  2. DO NOT request Med3s / reports / Holiday Cancellation Letters for COVID-19
  3. YOU MUST follow self-isolation/social distancing guidance
  4. DO use Electronic Prescribing Service to order NORMAL QUANTITIES of repeat medications
  5. DO be patient with all staff – everyone is doing their bit and working flat out

Your understanding at this difficult time for all of us is appreciated.

CORONAVIRUS UPDATE 16th March 2020: Due to the latest Government Coronavirus guidelines, from Monday 16th of March you will not be able to directly book an appointment to come in to see the doctor. Admin staff have been instructed to take details of why you feel an appointment is necessary and book a telephone call with the doctor. The doctor will then decide if you need to attend the surgery or if your problem can be dealt with over the phone. This is keep you and our staff safe.

Your understanding at this difficult time for all of us is appreciated.

CORONAVIRUS UPDATE 09th March 2020: Following guidance from NHS England and Public Health England - Please note that due to the Coronavirus outbreak online appointments are temporarily suspended until further notice. This is to allow practice staff to assess each patient before attending the surgery, this may mean staff ask questions when booking your appointment. We apologise for any inconvenience & thank you for your understanding at this time. Calow and Brimington Practice. 

 

 

GDPR

Confidentiality & Medical Records - Data Protection Notice

Locked blue folderThe practice complies with General Data Protection Regulation (GDPR) 2016 and the Data Protection Act 2018.

We use your information to provide you with Health Care services and share your information with other organisations involved in your care

The practice does this under Article 6(1) and Article 9(2)(h) of the GDPR.

For further detailed information see our Privacy Notice and / or our leaflet 'How we use your information', both available below.

You are entitled to see what information we hold about you on request. 

GDPR Privacy Notice - June 2019

This privacy notice lets you know what happens to any personal data that you give to us, or any that we may collect from or about you.

This privacy notice applies to personal information processed by or on behalf of the practice and explains ;-

Who we are, how we use your information and our Data Protection Officer

What kinds of personal information about you do we process?

What are the legal grounds for our processing of your personal information (including when we share it with others)?

What should you do if your personal information changes?

For how long your personal information is retained by us?

What are your rights under data protection laws?

How we use your information

This is a leaflet that explains:

Why the Practice collects information about you and how it is used

Who we may share information with

Your right to see your health records and how we keep your records confidential



 
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