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Noticeboard

Coronavirus Update 19th March 2020: Practice staffing has been affected by the impact of COVID-19; both self-isolation and the need to protect high risk members of staff. We will therefore only focus on urgent patient need.

 

It is important that patients work with us to protect the NHS, not just for unwell patients with COVID-19 but all other urgent conditions e.g. chronic heart conditions, cancer care.

  • DO think before ringing; We do not have the capacity to field minor queries for well patients.
  1. DO NOT use services unless absolutely necessary
  2. DO NOT request Med3s / reports / Holiday Cancellation Letters for COVID-19
  3. YOU MUST follow self-isolation/social distancing guidance
  4. DO use Electronic Prescribing Service to order NORMAL QUANTITIES of repeat medications
  5. DO be patient with all staff – everyone is doing their bit and working flat out

Your understanding at this difficult time for all of us is appreciated.

CORONAVIRUS UPDATE 16th March 2020: Due to the latest Government Coronavirus guidelines, from Monday 16th of March you will not be able to directly book an appointment to come in to see the doctor. Admin staff have been instructed to take details of why you feel an appointment is necessary and book a telephone call with the doctor. The doctor will then decide if you need to attend the surgery or if your problem can be dealt with over the phone. This is keep you and our staff safe.

Your understanding at this difficult time for all of us is appreciated.

CORONAVIRUS UPDATE 09th March 2020: Following guidance from NHS England and Public Health England - Please note that due to the Coronavirus outbreak online appointments are temporarily suspended until further notice. This is to allow practice staff to assess each patient before attending the surgery, this may mean staff ask questions when booking your appointment. We apologise for any inconvenience & thank you for your understanding at this time. Calow and Brimington Practice. 

 

 

Friends & Family Test

We would like to thank those of you that have commented about your recent experience of our Practice when considering

“How likely are you to recommend our GP Practice to friends and family if they needed similar care or treatment?”

You can currently provide your feedback to us in the following ways:

  • Handwritten, using the cards available in both sites or by letter
  • Telephone call

Your feedback will help us learn more about what you think of your experience – what you like and what you think we could improve. Ultimately, you’re helping us to make changes that will ensure we can offer the best possible care.

The NHS Friends and Family Test results received so far are:-

Date

Extremely likely

Likely

Neither likely or unlikely

Unlikely

Extremely unlikely

Don’t know

31/01/15

16

2

0

0

0

0

28/02/15

11

1

0

0

0

0

31/03/15

15

0

2

0

0

0

30/04/15

9

2

0

0

0

0

31/05/15

18

3

0

0

0

0

30/06/15

13

1

0

0

0

0

July 2015

9

0

1

0

0

0

August 2015

8

0

0

0

0

0

Sept 2015

8

0

0

0

0

0

October 2015

8

0

0

0

0

0

November 2015

2

5

0

0

0

0

December 2015

0

0

0

0

0

0

January 2016

0

0

0

0

0

0

February 2016

11

0

0

0

0

0

March 2016

12

0

0

0

0

0

April 2016

6

0

0

0

0

0

May 2016

3

1

0

0

0

0

 June 2016

0

 0

 0 

 0

 July 2016

10 

0

 0

 0

0

 0

August 2016 

8

 0

0

0

September 2016

3

0

 0

0

October 2016

2

0

0

0

0

0

November 2016

3

1

0

0

0

0

December 2016

3

1

0

0

0

0

January 2017

7

1

0

0

0

0

March 2017

7

1

0

0

0

0

April 2017

7

1

0

0

0

0

May 2017

0

0

0

0

0

0

June 2017

5

1

0

0

0

0

July 2017

0

0

0

0

0

0

August 2017

13

2

0

0

0

0

September 2017

1

2

0

0

0

0

February 2018

0

1

0

0

0

0

March 2018

8

0

0

0

0

0

April 2018

0

0

0

0

0

0

May 2018

2

0

0

0

0

0

June 2018

0

0

0

0

0

0

July 2018

0

0

0

0

0

0

August 2018

2

0

0

0

0

0

September 2018

0

0

0

0

0

0

October 2018

0

0

0

0

0

0

November 2018

0

0

0

0

0

0

January 2019

1

0

0

0

0

0

February 2019

0

0

0

0

0

0

March 2019

1

0

0

0

0

0

April 2019

0

0

0

0

0

0

May 2019

1

0

0

0

0

0

June 2019

1

0

0

0

0

0

July 2019

0

0

0

0

0

0

August 2019

0

0

0

0

0

0

November 2019

0

0

0

0

0

0

December 2019

43

3

1

1

0

0

January 2020

38

9

2

0

0

0

February 2020

32

6

1

2

2

0



 
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