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Noticeboard

November 2019

Our local emergency care services are currently under significant pressure. There are many different services available including going to your local chemist or self care. More information on self care is available at reception or at www.derbyandderbyshireccg.nhs.uk/staywellderbyshire/self-care/ 

October 2019

We apologise for any disruption caused by essential maintenance works taking place at Calow Surgery the week commencing 28th of October. Surgery will continue as normal.

From the 23rd of October the way you can order your prescriptions is changing. A new NHS medicines order line is a convenient way for your to order your prescription. This new service will be available on 01246 588 860 9.00am-4.00pm Monday to Friday excluding bank holidays.

This means you can now order your prescription is three ways:

- In writing at the surgery

- Online (please bring your photo ID to reception to get your log in details)

- The new phone order line - 01246 588860 (from October 23rd)

If you would like more information please find leaflets at either reception.

September 2019

We are now taking bookings for FLU Jabs. Please contact the surgery to book into one of our clinics;

Wednesday 09th October

Saturday 26th October

Other dates our available please ring or come into reception to book your appointment.

August 2019

Dr Caldwell sadly left the practice this month and we wish her all the best with her new endeavour. We are happy to welcome our new male GP Dr Pugh who will be working at both Calow and Brimington.  

The Surgery is starting to use a new text message service. We may now contact you to book appointments and in certain circumstances regarding your test results.

It is therefore important that we have your up to date contact details. Please confirm with reception that we have your correct mobile number and ensure you update this if it changes

NHS Prescription charge is now £9.00 for each item dispensed from 1st April 2019

Patients attending Calow Surgery, please respect our neighbours when parking, keeping drive ways clear and vehicles off the grass verges. Your co-operation in this matter is appreciated.  

 

 

 

Friends & Family Test

We would like to thank those of you that have commented about your recent experience of our Practice when considering

“How likely are you to recommend our GP Practice to friends and family if they needed similar care or treatment?”

You can currently provide your feedback to us in the following ways:

  • Handwritten, using the cards available in both sites or by letter
  • Telephone call

Your feedback will help us learn more about what you think of your experience – what you like and what you think we could improve. Ultimately, you’re helping us to make changes that will ensure we can offer the best possible care.

The NHS Friends and Family Test results received so far are:-

Date

Extremely likely

Likely

Neither likely or unlikely

Unlikely

Extremely unlikely

Don’t know

31/01/15

16

2

0

0

0

0

28/02/15

11

1

0

0

0

0

31/03/15

15

0

2

0

0

0

30/04/15

9

2

0

0

0

0

31/05/15

18

3

0

0

0

0

30/06/15

13

1

0

0

0

0

July 2015

9

0

1

0

0

0

August 2015

8

0

0

0

0

0

Sept 2015

8

0

0

0

0

0

October 2015

8

0

0

0

0

0

November 2015

2

5

0

0

0

0

December 2015

0

0

0

0

0

0

January 2016

0

0

0

0

0

0

February 2016

11

0

0

0

0

0

March 2016

12

0

0

0

0

0

April 2016

6

0

0

0

0

0

May 2016

3

1

0

0

0

0

 June 2016

0

 0

 0 

 0

 July 2016

10 

0

 0

 0

0

 0

August 2016 

8

 0

0

0

September 2016

3

0

 0

0

October 2016

2

0

0

0

0

0

November 2016

3

1

0

0

0

0

December 2016

3

1

0

0

0

0

January 2017

7

1

0

0

0

0

March 2017

7

1

0

0

0

0

April 2017

7

1

0

0

0

0

May 2017

0

0

0

0

0

0

June 2017

5

1

0

0

0

0

July 2017

0

0

0

0

0

0

August 2017

13

2

0

0

0

0

September 2017

1

2

0

0

0

0

February 2018

0

1

0

0

0

0

March 2018

8

0

0

0

0

0

April 2018

0

0

0

0

0

0

May 2018

2

0

0

0

0

0

June 2018

0

0

0

0

0

0

July 2018

0

0

0

0

0

0

August 2018

2

0

0

0

0

0

September 2018

0

0

0

0

0

0

October 2018

0

0

0

0

0

0

November 2018

0

0

0

0

0

0

January 2019

1

0

0

0

0

0

February 2019

0

0

0

0

0

0

March 2019

1

0

0

0

0

0

April 2019

0

0

0

0

0

0

May 2019

1

0

0

0

0

0

June 2019

1

0

0

0

0

0

July 2019

0

0

0

0

0

0

August 2019

0

0

0

0

0

0

November 2019

0

0

0

0

0

0



 
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